Price Perrott shares our knowledge and experiences through open enrolment and in-house education. We help you develop your own career and benefit your organisation by learning to improve customer service delivery performance.
Our events are ideal for in-house training courses, providing consistent results across your organisation. We've worked with clients in Local and Central Government to tailor our best-practice education to fit their specific needs.
Price Perrott helps senior leadership teams, operational managers and front-line staff develop their personal skills and improve customer service standards across the organisation.
Price Perrott has worked with clients across Australia and New Zealand to tailor our best-practice knowledge and experience to fit their requirements for a dedicated in-house training event.
In-house events provide a cost-effective way of adapting critical customer service lessons to meet the development needs of your organisation and employees.
We've tackled events including one-off team building presentations, nationally attended industry webinars and full-day masterclasses for mixed audiences of Senior Directors, Operational Managers and front-line customer service employees.
Our in-house events have been used as an integrated part of corporate cultural change programmes or as one-off sessions to help clients address specific training needs.
Dr. Jason Price has nearly twenty years' experience helping audiences at international conferences across the globe understand what it takes to improve their customer service performance.
Jason's passion for outstanding customer service is backed by his career in leading customer-facing service transformation in areas such as customer strategy, contact centres and complaints operations – in both the public and private sectors.
His sessions - as plenaries, workshops or technical tracks - always receive great feedback and high satisfaction ratings.
Jason is an exceptional speaker and it was a pleasure having him to conduct a workshop at the Customer Experience Asia Summit.
Dr. Jason Price has presented on customer service best practice at conferences and events across the globe for over a decade.
87% of previous attendees at Price Perrott events rated them as Excellent or Good